Dear Customer!
Using the website service https://e-vokzal.com (hereinafter referred to as the Website) is possible only on the terms
Offers. If you do not fully accept the terms of the Offer, the use of the service
not allowed. The text of the Offer set out below is addressed to individuals
an official public offer to conclude an agreement in accordance with the Law of Ukraine. The contract is considered concluded and
becomes effective from the moment you perform the actions provided for in the Offer and
meaning your unconditional accession to all the conditions of the Offer without any
exemptions or restrictions.
I. General provisions
1. LLC “AVTOVOKZALY.UA” – the administration of the Site, hereinafter referred to as the “Company”, enters into this agreement with any person, hereinafter referred to as the “Client”.
2. This document is an official offer (public offer) of the Company and contains all the essential conditions for the purchase of itinerary receipts for the Client for passenger flights of buses of the Carrier and partners
Carrier on bus routes (hereinafter – Flights) in accordance with the schedules approved by the Carrier and based on its tariffs.
3. Hereby, in accordance with the Law of Ukraine “On Personal Data”, you confirm your consent to the processing of personal data: collection, systematization, accumulation, storage, clarification (updating, changing), use, blocking, depersonalization, destruction. The company guarantees the confidentiality of the information we receive. The processing of personal data is carried out in order to effectively fulfill orders, contracts, etc. Validity period
Your consent is unlimited.
4. If the conditions set out below are accepted, the legal or natural person making the acceptance of this offer becomes the Client.
II. Subject of the contract
5. The Company undertakes on its own behalf, but at the expense of the Client and on his behalf, to carry out legal and actual actions aimed at acquiring a place in the vehicle under a sales contract in the interests of the Client, for him personally and / or for other persons (hereinafter referred to as Passengers). in accordance with the requirements specified by the Client when making an application for booking a seat on the bus.
6. The Client transfers the funds to the Company, provides the information necessary for the execution of this order, and the Company transfers the itinerary receipt to the Client to the e-mail specified when placing the order.
7. The conditions of travel and the cost of a seat in a vehicle purchased in the interests of the Client are indicated in the itinerary receipt, which is an integral part of this agreement and serves as confirmation of the execution of this order by the Company.
8. The Company is the commercial representative of the Client. Services are directly provided to the Client by third parties – the carrier and / or other persons providing services.
III. Rights and obligations of the parties
9. The Company undertakes to select the itinerary receipts for the Client that meet the requirements specified by the Client in the process of filling out the itinerary receipt booking form. The company makes booking and payment for route
receipts at the expense of the Client, negotiates and concludes the necessary transactions aimed at acquiring itinerary receipts.
10. The performance of the Company’s obligations under this agreement is confirmed by the transfer of itinerary receipts to the Client.
11. The company has the right:
A. Refuse to execute this agreement in case of violation by the Client of the payment procedure or failure by the Client to provide essential information necessary for the purchase of itinerary receipts. In such a case, the client
undertakes to pay the Company the costs incurred by the Company in order to fulfill this agreement.
b. Disable and enable the service, perform preventive maintenance on the server and other equipment involved in the Company’s activities at a convenient time, informing the Clients on the Site.
V. Set and change service charges when issuing itinerary receipts, as well as the pricing concept at any time.
d. Provide the Client with information about operators and payment methods in the amount agreed with the operators and payment systems involved in the process of purchasing itinerary receipts.
e. Receive bonuses, discounts and other forms of material incentives from carriers for the purchase of itinerary receipts and keep them at your disposal as an additional benefit.
12. The client undertakes:
A. Study and agree with the rules for the carriage of passengers, animals, baggage established by a particular carrier.
b. Do not proceed to ordering an itinerary receipt without first reading the rules of the Company.
V. When filling in the data on the booked itinerary receipt, be fully responsible for the accuracy of the data about the Passenger, the date of the trip, the time and place of departure of the bus, and upon receipt of the itinerary receipt by e-mail, personally check the correctness of all data.
d. Make timely payment for the itinerary receipt in accordance with the terms of this agreement, keep it until the end of the trip and present it at the request of the control service.
e. Arrive at the place of departure of the bus, indicated in the itinerary receipt, and register with the crew no later than 20 minutes before the departure time of the bus indicated in the itinerary receipt.
13. At boarding, the Passenger is obliged to present the document on the basis of which the itinerary receipt data were filled in, and the printed itinerary receipt, unless otherwise specified by the Carrier. The Passenger is warned that in case of refusal to present the documents required for the trip, or in the absence of any of the documents, the carrier has the right to unilaterally terminate the contract with the Passenger. The carrier also has the right to refuse a trip if the bus crew has suspicions that the documents required for the trip may cause problems for the Passenger with the border services of various states and delay during the border crossing.
14. Documents required for the trip – documents that allow the Passenger to cross the internal and external borders of the country, the validity of which has not expired or will not expire during the intended trip. Responsibility for the availability of documents required for the trip lies entirely with the Passenger.
IV. Registration, booking and payment of itinerary receipts
15. The itinerary receipt is considered purchased by the Client when the current state of the order status in the Company’s accounting system changes from the “Booked” state to the “Paid” state.
16. The issued itinerary receipt must be paid by the Client within the time specified after placing the order (time limit) using the payment system. The Company informs the Client about the value of the payment time limit before proceeding to the payment system page to pay for the order. If the order is not paid before the time limit, it will be cancelled. A canceled order cannot be restored for re-payment, except by creating a new order on the Site.
17. The Company has the right to charge the Client additional service fees for booking services and issuing itinerary receipts. The service fee is included in the cost of the order and, in the event of the return of itinerary receipts or the Client’s refusal to use third-party services, is non-refundable, except in cases where the Flight is canceled due to the fault of the carrier.
V. Report of the company on the execution of the order
18. The Company’s report on the execution of this order will be the transfer to the Client of itinerary receipts, including service charges.
VI. Responsibility of the parties
19. The Company is responsible for the execution of the Client’s order under this agreement in accordance with the terms of this agreement and the legislation of Ukraine.
20. The Company is not responsible for the proper functioning and availability of individual segments of the Internet during the purchase of itinerary receipts.
21. The client assumes full responsibility and risks for the accuracy of the contact information entered when issuing, booking and purchasing itinerary receipts.
22. The Company is not responsible for the negative consequences and losses caused to the Client in connection with the following circumstances:
A. Absence or delay at the place of departure of the bus.
b. Inaccuracy or insufficiency of the information provided by the Client, or violation by the Client of the established rules for issuing, booking and paying for the itinerary receipt.
V. Violation of the current legislation of Ukraine.
d. Actions of carriers (change, cancellation, rescheduling, flight delays, fare changes, fare withdrawal from sale, cancellation of unpaid or paid bookings).
e. Being in a state of alcoholic, drug intoxication and, as a result, the inability to use the services.
23. The Company is not responsible for the accuracy, reliability and completeness of information about trips (time and place of departure, time of arrival, prices of itinerary receipts, etc.) published on the Site and in the itinerary receipt. This information is obtained directly from the carrier and is published “as is” without further verification.
VII. The procedure for terminating the contract
24. This agreement may be amended or terminated by mutual agreement of the parties or on other grounds provided for by law. Applications for the return of funds paid under this agreement are accepted around the clock on the Site. Acceptance of applications for the return of funds paid under this agreement is terminated 1 (one) hour before the departure of the bus. Registration of the refund of funds paid under this agreement is made on banking days from 10:00 to 17:00 Kyiv time. In case of refusal of issued itinerary receipt
at the initiative of the Client, less than 1 (one) hour before the departure of the bus, the Client undertakes to notify the carrier before the departure of the bus, and the decision to return the cost or part of the cost of the itinerary receipt to the Client is made by the carrier.
25. In case of termination of the contract and / or refusal of the issued itinerary receipt at the initiative of the Client, the latter is obliged to reimburse the Company for the costs incurred by the Company. In this case, the costs are understood as the actual expenses incurred by the Company, including the funds spent by the Company in order to organize the servicing of the Client until the receipt of a written notice from the Client about the refusal of the itinerary receipt, payment of fines and penalties in favor of the carrier and other persons providing services on registration, booking and purchase of route
receipts.
VIII. Force Majeure
26. The parties are released from liability for partial or complete failure to fulfill the obligations assumed by this agreement, if this failure was the result of force majeure circumstances that arose after the conclusion of this agreement.
27. For the purposes of this agreement, force majeure circumstances, in particular, include: fire, natural disasters, military operations of any nature, epidemic, acts of the legislative and executive authorities that prevent the fulfillment of obligations, changes in immigration policy, terrorist acts, other circumstances beyond reasonable control sides. The term for the fulfillment of obligations is postponed in proportion to the time during which such circumstances will operate. If these circumstances continue for more than 3 (three) working days, each of the parties will have the right to refuse to fulfill obligations under this agreement, and in this case, neither party will have the right to reimburse the other party for possible losses.
IX. Other conditions
28. This agreement shall enter into force from the moment the Client places an order and is valid until the departure of the vehicle from the place of departure indicated in the itinerary receipt.
29. All disputes and disagreements that arise from this agreement or in connection with it, the parties agreed to resolve through negotiations. If no agreement is reached, the dispute is referred to the court at the location of the defendant.
X. No guarantees
30. All information provided on the Site is provided “as is” with possible errors, without warranties of any kind, express or implied. The Company makes no warranties of any kind, including without limitation
warranties of fitness for a particular purpose, warranties of fitness for a particular purpose, warranties of non-infringement, and warranties arising out of use or sale. The Company is not liable for any indirect, direct, actual or consequential damages, including, without limitation, lost profits, losses resulting from the use or inability to use the information of the Site and its services, losses resulting from the use of the reliability of information, even if the Company was warned about the possibility of such damages.
Limited Liability Company “AVTOVOKZALY.UA”
E-mail: e.vokzal.kh@gmail.com